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Phillip Island special events, Easter and School Holidays and Christmas holiday period cancellations must be made at least 90 days prior to the check in date or you will be charged the full amount of the first cancelled night. A 50% deposit must be paid prior to any bookings for any Phillip Island special event, School Holidays, Easter and Long Weekends.
Long weekends – other school holidays – Easter cancellations must be made at least 30 days prior to the check in date or you will be charged the full amount of the first cancelled night.
All other periods cancellations must be made at least 7 days before arrival. The guest will be charged the first night if they cancel in the 7 days before arrival. If the guest doesn’t show up they will be charged the total price.
Non arrival on the first night automatically cancels the entire booking and forfeits any refund.
Any transfers must be taken at a mutually agreeable time and within 12 months.
Once the stay has commenced no refund or credit will be given for early departure.
Bookings may be cancelled by the establishment within the above policy without liability.